FAQ

  • How do I know which package is right for my property?

    We’ll start with a discovery call to assess your team’s structure, current outreach model, and growth priorities. Based on that, we’ll recommend a fit-for-purpose tier that aligns with your goals.

  • Can I start small and upgrade later?

    Absolutely. Many clients begin with Essentials to build a foundation, then scale into Growth Accelerator or Performance Leader as demand grows.

  • How quickly can we get started?

    Most projects can begin within 1–2 weeks after the discovery call. We move fast—without compromising clarity or cohesion.

  • Who will we work with directly?

    You’ll have a dedicated point of contact who leads your strategy and outreach. Our goal is to act as a true extension of your internal sales team.

  • Do you replace or support our existing sales team?

    Both. We support internal teams with structure, tools, and bandwidth—or act as a fractional team for properties without dedicated sales resources.

  • What’s included in the Essentials package?

    Essentials covers strategic guidance, responsive lead management, and targeted outreach support. It’s ideal for properties replacing or supplementing a Director of Sales.

  • Can you customize the scope to fit our needs?

    Yes. While our core tiers are structured for simplicity, we’re happy to customize delivery based on your brand’s size, tech stack, or regional needs.

  • How do you track results?

    We use real-time market signals, rate data, and pipeline metrics to benchmark performance and continuously refine outreach. You’ll receive monthly reporting and access to insights.

  • What kind of ROI can we expect?

    While each property is different, clients typically see uplift in qualified leads and conversion within 60–90 days—especially when paired with rate intelligence and proactive positioning. We actively pursue delivering 10X.

  • What tech platforms do you use?

    We work with a range of hospitality CRM tools and lead systems. We’ll either integrate with your current setup or provide recommendations for tools that match your goals.

  • Do you offer multi-property or portfolio pricing?

    Yes. If you manage multiple hotels or a group of properties, we offer bundled pricing and cross-property strategy alignment.

  • How quickly will we see impact from working with you?

    While timelines vary, most properties start seeing measurable improvement in response rates and pipeline movement within the first 30–45 days. Our phased approach ensures traction starts early and scales sustainably.